Vehicles

HVAC companies should not rely on Yelp reviews when choosing an HVAC company. Instead, they should establish a review process. Ask customers to leave reviews. Respond to each one. While you cannot please everyone, it is possible to respond to negative reviews. Consider the legitimacy of any reviews you are concerned about. Contact Yelp's owner to confirm that the problem has been addressed. Referring other HVAC contractors is the best way of finding a reliable company.

Many HVAC companies will provide references from past customers. Ask past customers how satisfied you were with your company.

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