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Travel & Tourism
According to NCL Cruise Cancellation Policy is flexible but, at the same time, feels restrictive, depending on the timing of cancellation. The tiered refund options based on how far in advance passengers cancel benefit them, but the penalties jump very high as the date of departure approaches. Clarity of the policy is appreciated, but many travelers feel that the cancellation fees are steep. For unforeseen circumstances, travel insurance is highly recommended to mitigate losses. Overall, the policy is pretty standard but a more lenient approach will add to better customer satisfaction.
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