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Travel & Tourism
Lufthansa, like many other airlines, has a compensation policy for passengers affected by flight cancellations or delays. Lufthansa compensation for flight delays or cancellations.More information Contact Us: +1-800-315-2771.
Here are some general guidelines:
Flight Delay:
EU Regulation 261/2004: If your flight departs from an EU airport or arrives at an EU airport on an EU carrier and is delayed for more than three hours, you may be entitled to compensation under EU Regulation 261/2004. The amount of compensation depends on the distance of the flight and the length of the delay.
Lufthansa Policy: Lufthansa may also have its own policies regarding compensation for delays. You should check the airline's terms and conditions or contact their customer service for specific information.
Flight Cancellation:
EU Regulation 261/2004: If your flight is canceled, you may be entitled to compensation under the same EU regulation mentioned above. The amount of compensation depends on the distance of the flight and when you were informed about the cancellation.
Lufthansa Policy: Lufthansa's specific policies on compensation for canceled flights can vary. Check their terms and conditions or contact customer service for detailed information.
Steps to Take:
Contact Lufthansa: If your flight is delayed or canceled, contact Lufthansa's customer service as soon as possible. Provide them with your booking details and inquire about the compensation you may be entitled to.
Document the Situation: Keep records of any communication with the airline, including emails, messages, or notes from phone calls. Also, document any expenses you may incur due to the delay or cancellation.
Know Your Rights: Familiarize yourself with both EU regulations and Lufthansa's specific policies so that you are aware of your rights in the given situation.
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