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Whether you’re a resident or visiting Dubai, managing your mobile balance is essential. With a variety of telecom providers and options, it’s handy to know how to quickly check your mobile balance, especially if you rely on prepaid services. This guide breaks down the steps for checking your balance, the codes you’ll need, and a few pro tips to stay on top of your phone usage.

Major Telecom Providers in Dubai

Dubai has two main telecom providers: Etisalat and du. Both offer excellent coverage, extensive services, and easy-to-use tools for balance management. Here's a breakdown of each provider's balance check methods.

1. Checking Balance with Etisalat

Etisalat is one of the largest telecom providers in the UAE, known for its reliable service and extensive network. If you're using an Etisalat SIM card, there are a few easy ways to check your balance.

Balance Check Methods for Etisalat

• USSD Code Method: Dial *121# and press the call button. This will display your balance on the screen in seconds.


• SMS Method: Text "BAL" to 121. You'll receive a reply with your current balance.


• Etisalat App: For smartphone users, the My Etisalat UAE app offers a convenient way to monitor your balance, data usage, and more. Simply download the app, log in with your Etisalat number, and navigate to the balance section.


• Customer Service: For assistance, dial 101 and follow the prompts to get your balance or speak with a representative.

Tip: If you are subscribed to a specific package, you can also check its remaining data, minutes, and SMS balance by dialing *140#.

2. Checking Balance with du

du is another popular telecom provider in Dubai, offering competitive rates and various prepaid packages. Checking your balance with du is straightforward.

Balance Check Methods for du

• USSD Code Method: Dial *135# and select the option for checking your balance. Your current balance will display on the screen.


• SMS Method: Send "BAL" to 1355, and you’ll receive an SMS with your remaining balance.


• du App: Download the du app, log in, and go to the balance overview. The app is ideal for managing various subscriptions and data plans.


• Customer Service: If needed, you can reach out to du’s customer care by calling 155.

Tip: To check the balance on specific du packages, dial 13511# for minutes, 13520# for data, and so on, depending on the package.

3. Using the Telecom Apps: A One-Stop Solution

For both Etisalat and du, downloading the telecom apps can be especially helpful. Here are some of the key benefits:

• Real-Time Usage Updates: Easily track your data, minutes, and SMS usage to avoid running out unexpectedly.


• Package Customization: Upgrade, downgrade, or add data bundles right from the app.


• Recharge Options: Top up your balance using credit/debit cards, Apple Pay, or other secure payment methods.

App Links:

• My Etisalat UAE for Android and iOS


• du App for Android and iOS

4. Prepaid and Postpaid Considerations

While these methods work for prepaid users, postpaid customers can also use the apps to manage their accounts, view their billing history, and check outstanding balances. However, they might not see a "remaining balance" but instead an overview of their plan usage, including data, calls, and any extra charges.

5. Pro Tips for Managing Your Mobile Balance in Dubai

• Activate Auto-Renewal for Essential Packages: If you need continuous service, many providers offer auto-renewal options for data and call packages, ensuring you don’t run out of credit at critical moments.


• Monitor App Usage: Streaming and social media apps consume a lot of data. Keep an eye on which apps are using the most data and consider restricting them to Wi-Fi if possible.


• Take Advantage of Offers: Both Etisalat and du regularly offer deals on data and call bundles. Check their apps or websites frequently for discounts or bonuses.

Conclusion

Checking your balance in Dubai with either Etisalat or du is quick and easy, thanks to user-friendly USSD codes, SMS options, and dedicated mobile apps. By staying aware of your balance, using telecom apps, and taking advantage of packages, you can make the most of your mobile services without unexpected interruptions.

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